Support

STARCLIP - Instant Camera & Highlight Marker

Frequently Asked Questions

Q: The camera preview is black.
A: Make sure you have granted camera permission in Settings > STARCLIP > Camera. If the issue persists, try restarting the app.

Q: How do I use the highlight feature?
A: Switch to Video mode, start recording, then tap the star button whenever you want to mark a moment. When you stop recording, the timestamps are automatically copied to your clipboard in YouTube chapter format.

Q: Where are my photos and videos saved?
A: All photos and videos are saved directly to your device's Photo Library. Make sure photo library permission is granted in Settings.

Q: Does STARCLIP collect my data?
A: No. STARCLIP operates entirely on your device and does not collect, transmit, or store any personal data. See our Privacy Policy for details.

Camera WiFi Reader for Mac

For the independent Mac app that imports photos and videos from supported Olympus/OM System camera cards over Wi-Fi, see Camera WiFi Reader support and its Privacy Policy. Camera WiFi Readerのお問い合わせも、以下の共通窓口で受け付けます。

Contact / お問い合わせ

For bug reports, feature requests, or questions:

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バグ報告・機能リクエスト・ご質問はメールでお願いします。日本語でも対応しています。

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